Privacy Policy
Last updated: 15 September 2026
Who we are
Porthys is a brand owned by José Paulo Pinto Durão, used and managed by the company José Paulo Pinto Durão, Unipessoal Lda., with registered office at R. Dr. Ferreira Alves, 671, 4405-936 Vila Nova de Gaia, Portugal, registered at the Commercial Registry of Vila Nova de Gaia under the single registration and legal person number 514582340, with share capital of €2,500.
Porthys sells and fits tyres as a fully mobile service: we have no workshop open to the public. Our van travels to wherever you ask — your home, your workplace or anywhere else — and the work is done there.
We are the controller of the personal data collected through this site. For any privacy question, write to comercial@porthys.pt or call (+351) 912 568 150.
What we collect, why, and on what basis
| Data | Purpose | Basis | Retention |
|---|---|---|---|
| Site preferences: language, theme, and the quantity prices are shown for | Remembering your choices between visits | Necessary to provide the service you asked for by using the site's controls | 1 year (the cookie's lifetime) |
| Delivery logs: IP address, date and time, page requested, browser | Serving the pages, keeping the site available and protecting it from abuse | Legitimate interests (Art. 6(1)(f) GDPR): keeping the service running and secure | We do not keep them. They are processed by Cloudflare, which retains them under its own policy |
| Site operation logs and traces: page requested, request headers (browser and device, preferred language) and approximate location (country, region and city) | Measuring the site's performance and diagnosing errors | Legitimate interests (point (f)) | 3 days |
| Our servers' telemetry: technical logs and traces, which may include the browser used and the page requested | Detecting and fixing faults and slowness | Legitimate interests (point (f)): keeping the quality of the service | 15 days |
| Site usage statistics: page viewed, date and time, where the visit came from, browser and device, language and approximate location (country, region and city) | Understanding which tyres and pages are sought and how visitors reach us, so we can improve the site | Legitimate interests (point (f)): knowing how the site is used | 24 months |
| Enquiries you send us by telephone or email: name, contact details and the content of the message | Replying to you and following up on your request | Steps taken at your request before entering into a contract (point (b)) or legitimate interests (point (f)) | For as long as the exchange lasts and thereafter for the applicable legal periods |
The statistics are produced by a system of our own, on our own servers: nothing is sent to Google or to any other analysis service. They use no cookies and do not identify you — there is no name, no account and no number that follows you between visits; what remains is the count of pages viewed and where they came from. If you would still rather not be counted, you can turn the measurement off with the switch at the foot of this page.
We collect nothing else. This site has no shopping basket, no user registration and no payments: anyone who wants tyres talks to us by telephone.
What we do not do
- We do not advertise, remarket or profile, and we use no cookies or other technologies for those purposes.
- We take no automated decisions producing legal effects concerning you or similarly significantly affecting you.
- We do not sell, rent or pass your data to third parties for marketing.
- There are no customer accounts on this site, and no newsletter.
- We collect no payment data, because there are no payments on the site.
- We use no third-party statistics services — there is no Google Analytics or anything like it on this site. The statistics are ours and stay with us.
- We do not attach those statistics to a person: we store no identifier that follows the same visitor between visits.
Who has access
Your data is handled by us and by the providers strictly necessary for the site to work:
- Cloudflare, Inc. — delivery and protection of the site. Because all traffic passes through this network, Cloudflare processes your IP address and the request metadata. Transfers outside the European Economic Area are covered by the standard contractual clauses approved by the European Commission (Art. 46 GDPR).
- Our hosting provider — our own systems (the catalogue, the tyre images, the database and the statistics system) run on servers located in Germany, within the European Economic Area.
- ZITADEL — authentication, used only by our team to reach the management area. There are no accounts for visitors.
For how long
The periods are set out in the table above. Once a period ends, the data is deleted or anonymised, except where the law requires us to keep it for longer — in which case it is restricted to meeting that obligation.
We also keep system operation metrics — request counts and response times. These are aggregate figures with nothing in them that identifies you, so they are not personal data and do not appear in the table above.
Your rights
You may, at any time, ask us for:
- access to your data and a copy of it;
- rectification of anything incorrect or incomplete;
- erasure of anything no longer necessary;
- restriction of the processing;
- objection to processing based on our legitimate interests, on grounds relating to your particular situation — for the site statistics you need not even write: the switch at the foot of this page is enough;
- portability of the data you have provided to us.
Just write to comercial@porthys.pt. We reply within one month.
If you consider that we have not handled the matter as we should, you may lodge a complaint with the Comissão Nacional de Proteção de Dados (CNPD), the Portuguese data protection authority, at Av. D. Carlos I, 134 — 1.º, 1200-651 Lisboa, www.cnpd.pt.
Cookies
This site stores a small number of cookies, all first-party and all tied to choices the visitor makes. The full list is in the Cookie Policy.
Changes
This policy may be updated. The date of the last change is the one shown at the top of this page.
Language
This page is an English translation of the Portuguese original. If the two differ, the Portuguese version governs.
Site statistics
We count page views to understand which tyres and pages people look for. It uses no cookies and does not identify you. You can opt out here — the page will reload.